How do I start with a qualified mental health worker?

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• We will receive your enquiry via email, phone or online. You may also ask your Team (Support Coordinator, Plan Manager or Local Area Coordinator) to send us a Referral.
   

• We will call you to introduce ourselves and make a time to meet with you and your Team
   

• We will receive a copy of your NDIS plan and review it so we have an awareness of what your goals may be
   

• We will have an initial meeting with you to discuss your lifestyle and how we can support you, explain our services and service agreement.
   

• We will source a suitable mental health worker for you based on our initial meeting
   

• You will meet your mental health worker on your first shift
   

• We will ask you to provide us with your feedback of the connection felt with the mental health worker