Getting Started
How do I start with a mental health support worker?
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We will receive your enquiry via email, phone or online. You may also ask your team (Support Coordinator, Psychosocial Recovery Coach, or Local Area Coordinator) to complete a referral form and send it to us.
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We will call you to introduce ourselves and make a time to meet with you and your team.
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We hope to receive a copy of your NDIS plan and review it so we have an awareness of your goals.
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We will have an initial meeting (we call this a "meet and greet") with you to discuss your lifestyle and how we can support you and explain our services.
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We will source a suitable mental health support worker for you based on the information you provide us at our initial meeting.
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You will meet your mental health support worker on your first shift.
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We will ask you to provide us with your feedback of the connection felt with the mental health support worker.
Contact us
Melbourne
Call: 1300 114 388
Email: hello@supportingyourlife.com.au
Rostering (SMS service only): 0485 825 022
Accounts: accounts@supportingyourlife.com.au
Perth
Call: 0417 395 979
Email: hello@supportingyourlifewa.com.au
Rostering (SMS service only): 0485 828 984
Accounts: accounts@supportingyourlifewa.com.au
Feedback, Suggestions and Complaints
We love receiving all types of feedback! This includes the good, the bad and the ugly. We are always open to hearing from you, this is important to us so we can use the information you provide us for continuos improvement to shape the services we provide.
​If you have feedback or a suggestion:
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​If you have a complaint please click here to complete our complaint form.
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